Customer Care

At IBE, we understand that functionality of office products is crucial in order that your customers may do their jobs efficiently. At IBE, we are trained in many aspects of modern technology both in the office environment and field environment. Our team of highly trained professionals is always available to answer questions and provide you with a solution to your problems. Our technical support team is customer focused and committed to providing responsive high quality customer service.

You may contact our service department 24 hours a day 7 days a week. During our normal hours of operation our staff will handle all service calls promptly and efficiently. After regular working hours, our ADS (Automated Dispatch System) will receive your service request and route it to the appropriate service technician.

 

Overview

Place Service Request

View Service Status

Update Meter Reading

Order Supplies

Equipment Pickup Requests

Contact Us